WARRANTY AND SERVICE

I have a chair that needs repair, what should I do next?

If you have a chair that needs repair, your next step is to contact a company representative to discuss all the details, timelines, and costs associated with the repair. We understand that your satisfaction with our product is our priority, so we are ready to assist you in resolving any issues or questions related to repairing the chair.

How long will the chair repair take?

The time required for chair repair depends on several factors, including the complexity of the damage and the availability of necessary parts in the seller's inventory. In most cases, we strive to complete the repair as quickly as possible to minimize your inconvenience and return a functional chair to you in the shortest time possible. However, the exact repair time may vary depending on the complexity of the issue and the availability of required components. Once you contact a company representative and clarify all the details of the repair, we can provide you with more accurate information about the timeline. Our goal is to ensure high-quality and timely repair of your chair so that you can enjoy its comfort again without unnecessary delays.

How can I find out if the warranty on my chair is still valid?

To determine whether the warranty on your chair is still valid, you need to check the date of purchase. According to our warranty policy, it is provided for a period of 24 months from the date of receiving the product. If it has been less than two years since your purchase, then the warranty is still valid. To confirm this, you may need to provide the receipt or purchase invoice. If you have any questions regarding the status of the warranty on your chair or need additional information, our specialists are ready to assist you. You can contact our customer support for the necessary assistance and guidance.